Privacy Policy

Last updated: May 2026

Nivs.mu is operated by Nivs Nextgen Ltd. This Privacy Policy explains how we collect, use, and protect information when users use our website and mobile application.

Information We Collect

We may collect information such as name, email address, phone number, delivery address, location information, order details, and app usage information.

How We Use Information

We use information to provide services, process orders, manage accounts, improve the app, send notifications, provide customer support, and keep the platform safe.

Location Data

The app may use location data to show nearby services and enable delivery, taxi, and on-demand service features. Location data is used only for service-related purposes.

Payments

Payments may be processed by third-party payment providers. We do not store full card details on our servers.

Third-Party Services

We may use third-party services such as Firebase, Supabase, Google services, analytics, maps, and payment providers to operate and improve the platform.

Data Sharing

We may share necessary order or service information with vendors, drivers, service providers, and partners only to complete requested services.

Data Security

We take reasonable steps to protect user data from unauthorized access, misuse, loss, or disclosure.

User Rights

Users may contact us to request access, correction, or deletion of their personal information.

Contact Us

Email: [email protected]

Company: Nivs Nextgen Ltd
Location: Goodlands, Mauritius